9 Business Administration Jobs in Uganda jobs

Job Description   The IRC is seeking a Grants and Partnership Manager, based in Nairobi or Kampala, for a Euro 30 Million five-year, urban livelihoods program: Refugees in East Africa: Boosting Urban Innovations for Livelihoods Development (RE:BUILD). The RE:BUILD program is funded by the IKEA Foundation and will be implemented in Kampala and Nairobi. The IRC is the Lead Partner and will coordinate a consortium of local and international partners to deliver the program. RE:BUILD seeks for urban refugees and vulnerable host residents to achieve economic self-reliance and benefit from strengthened urban economic, regulatory and social environments. RE:BUILD will aim to enable change at varying levels, from better access to livelihoods opportunities and inclusive services within communities, to improved refugee-related policies and more targeted and effective service delivery from national, regional and global actors. Key features of RE:BUILD’s approach include...

JOB PURPOSE:  Reporting to the Head-Customer Experience, the role is a change, engagement and implementation arm of the Customer Experience unit that defines, engages departments, tracks, and follows through the implementation of SLAs and customer experience standards using the service revolution framework across the bank for an improved target NPS. The role also supervises and provides direction to the Quality Assurance Analyst. KEY ACCOUNTABILITIES: Incorporates customer journeys/voice of customer into products, solutions, and service design for an enhanced customer experience across the Bank. Evaluates the performance of customer value propositions and drives desired actions from agreed interventions. Formulates the channel service framework and supervises its implementation by departmental and channel service management. Highlights gaps at frontline by interviewing key frontline facing roles. Builds capability of key resources by training across the...

Job Purpose: The primary objective is to ensure that each service is optimally configured and managed to ensure quality and service, which is scalable, measurable and sustainable. The role requires an experienced, capable and influential Individual who can deliver cost effective and high quality solutions in a very demanding, constantly changing and frequently ambiguous environment. This role requires strong people management and is responsible for the development of the local team. The role will involve ensuring that all duties and requests are resourced and completed in a controlled and timely manner and to meet and deliver minimum operating standards to our agreed service levels. This is an internal customer facing role and the incumbent will be responsible for interacting with Citi’s internal stakeholders to ensure that our core services are delivered to support their needs, as well as communicating key changes and strategy implementation.  ...

We need someone who has worked in the real estate market and understands the importance of customer service. Must be fluent in english (written and spoken) and luganda. Knowledge of design software and a basic understanding of building materials would be an advantage. We need someone who is dynamic and energetic and who enjoys dealing with people.  We are not just selling apartments, we are giving people homes of their own. This is a big responsibility so we have to make sure that we give our customers the very best service at all times.

To handle the communications aspect of the company's customers. Creating an efficient and dynamic system for communicating with clients. We are a real estate development company so the flow of information and communication with our customers and potential buyers is crucial. Must be fluent in english (spoken and written) and luganda. Must be comfortable dealing with clients and buyers one on one. We need a "people person"

Overview Reporting to the Country Director, the Finance, HR and Administration Manager will be responsible for providing financial, HR and Administration management support to Jhpiego Uganda Office. S/he will supervise the day-to-day financial and admin operations of the Uganda office, budgeting ensure internal control systems and review of on-site financial accounting and bookkeeping system required to assure the integrity and effective performance of Jhpiego’s financial operations. He/she will also be involved in the development, adaptation or implementation of financial, HR and administrative systems to ensure optimal support to Jhpiego Uganda office. The position supervises Finance officers, Finance assistants and administration staff. Responsibilities Finance and Accounting: Examine financial documents such as payroll, vouchers, invoices, delivery notes, purchase orders and other documents to ensure the completeness, accuracy, and validity of...

Organization Overview The International Development Division focuses on improving the lives and economic well-being of people in lower and middle-income countries. We command technical expertise in health, agriculture, climate change, food security and governance—as well as in international evaluation. Our multi-layered health portfolio includes policy, health promotion and disease prevention, health finance, and health systems management. In partnership with government clients and local experts, our high-quality programs in Africa, Asia, Latin America, and the Middle East are known for impact and innovation. Job Summary The Procurement Officer position under the supervision of the Procurement Manager, supports the procurement and administrative functions of the VectorLink project in Uganda. Key Roles and Responsibilities Assists in the management of local procurements, customs clearance procedures, inventory control, and the logistics functions of the...

PROJECT ACCOUNTANT Position  (1) Project Accountant Contract Period: 3 years Reports to Project Coordinator Job Purpose:  Initiate, develop and review the strategic financial plan and budget of the project’s financial activities and management of financial resources including monitoring the utilisation of funds in line with internationally acceptable financial and accounting standards, government regulations and project strategic objectives Key duties and responsibilities Administer financial management of all project revenue and expenditure in line with internationally acceptable financial accounting standards and Government regulations. Implement internal controls for funds and project assets in line with the assets management policies and project finance manual. Monitor the implementation of external and internal audit systems and recommendations as...

PROCUREMENT OFFICER Position (1) Procurement Officer Contract Period: 3 years Reports to: Project Coordinator Job Purpose: Develop, implement, monitor and review the procurement process in accordance with the procurement plan to guarantee timely acquisition of goods, works and services guided by the PPDA Act and Regulations of 2003 as Amended. Key duties and responsibilities Initiate, implement and monitor the procurement and disposal plan and generate periodic reports in line with project strategic objectives, mandate and PPDA rules, regulations & guidelines. Initiate and coordinate the preparation of annual procurement plan in line with the project’s work plans and budgets. Review and prepare technical specifications and TORs, promote competitive biddings and evaluate bids/ proposals for high value and specialised procurements for goods, services and...