6 Engineering Jobs in Uganda jobs

About the Job: The incumbent will ensure that the system hardware, operating systems, software systems and related procedures adhere to organizational values and enabling staff to effectively perform their duties. The incumbent will receive instruction and guidance on new assignments with a reasonable amount of supervision in day to day work. Key Responsibilities: Ensure that virus protection software is installed on all PCs and are updated regularly Manage all communications and connection solutions including workstation connectivity, LANs & WAN to ensure high levels of availability and security of the supported business applications Participate in planning and implementation of IT policies and procedures to ensure system provisioning and maintenance is consistent with organization goals, industry best practice and regulatory requirements Coordinate with business application functions to implement desktop and server systems that utilize industry best practices to meet corporate objectives Deploying workstations, servers, printers, scanners, firewalls, encryption systems and all host security systems Manage all operating systems and end-user software Ensure integrity and security of enterprise data on host computers, servers and databases in accordance with business needs and industry best practices regarding privacy, security and regulatory compliance Manage end user accounts, permissions, access rights and storage allocations Perform regular network and security audits and document the same Perform and test routine system back-ups and restores Minimum Qualifications:  Degree in IT, Computer Science or Computer Engineering from a recognized University Professional qualifications: Systems administration/System Engineering, Certification in Microsoft MCSE/MCTIP, CCNA Minimum of 3 years of practical experience in a reputable organization Working technical knowledge of network, PC and platform operating systems Extensive application, support experience and working technical knowledge of current system software, protocols and standards including firewalls and active directory Experience in LAN administration, software and hardware troubleshooting and data maintenance About Samasource:  25% of the Fortune 50 trust Samasource to deliver secure, high-quality training data and validation for the technology teams driving humanity forward. From self-driving cars to smart hardware, Samasource fuels AI. Founded over a decade ago, we’re experts in image, video and sensor data annotation and validation for machine learning algorithms in industries including automotive, navigation, AR/VR, biotech, agriculture, manufacturing, and e-commerce. Our staff are driven by a mission to expand opportunity for low-income people through the digital economy, and our social business model has helped lift over 50,000 people out of poverty.   Check us out on the BBC! Samasource Press Page Our Culture: Samasource is quite unique. We are a technology company with a social mission. People that thrive in a high growth environment, love working on the bleeding edge of technology, and really care about having a positive impact on the world are a great fit for the Samasource culture. Our core values are grit, integrity, humanity, and GTD (Get Things Done). At Samasource, we pride ourselves in being a diverse and equal opportunity employer. Learn more...

Sales Executive Sales KAMPALA-EIGHTH STR(UGA) Uganda Job Description Responsible for the development of a strong safety culture at consumer sites by ensuring that all safety rules and working instructions are followed in the sales area. Studies the Market to understand and/or identify Changes in clients’ requirements with the view of adopting the Company’s approach and developing solutions to meet these requirements. Participates in the formulation and leads the effort to implement the affiliate’s commercial strategy. Negotiate, validate and follow the commercial objectives and propose a development plan for the sales area. Manage tenders and lead the effort on prospection, acquisition and growth of the business. Analyze the economic and commercial performance levels for all the affiliate’s business lines within the sales area. Ensure that credit management for postpaid clients is properly done, as per the affiliate’s policy Participate in Marketing, Communication and promotions strategy for the sales area. Follow up on the customer feedback and develop an action plan. Prepare a weekly/monthly activity calendar with agenda and defined outcomes for implementation / Improvement of overall sales area productivity and management. Context and environment Candidate profile Bachelor degree (minimum) in Commerce, Business Administration, Economics, Engineering, Statistics, Accounting Autonomy, organization (ability to prioritize tasks), strict approach, customer-oriented mindset, reliable. Analytical mind, reactivity, availability, curious, able to work under pressure and take up impromptu tasks Very good relational level/social. Ability to lead a team Offer ID 25574BR Métier Sales, Marketing Region, department, area Uganda Employment type Fixed term position Experience level required 3 - 6 years Affiliate (if known) TOTAL UGANDA LTD Branch Marketing & Services Interview location Total Uganda LTD, 8th Street Industrial Area, Kampala About us / company profile Total is a global integrated energy producer and provider, a leading international oil and gas company, and the world’s second-ranked solar energy operator with SunPower. Our 100,000 employees around the world are committed to better energy that is safer, cleaner, more efficient, more innovative and accessible to as many people as possible.  As a responsible corporate citizen, we focus on ensuring that our operations in more than 130 countries worldwide consistently deliver economic, social and environmental benefits.  www.total.com   In Africa, besides exploration and production and renewable energies, Total is active across the whole petroleum product supply chain (service station network, general trade, lubricants, aviation fuels, bitumen, LPG) in more than 40 countries, where the Group is the sector leader with an estimated 18% market share. Around 1.8 million customers are served every day at one of TOTAL's 4,200 service stations on the continent. Learn more...

Global Junior PBX Software Engineer Location:  Kampala, Uganda Department:  R&D, Software Engineering Type:  Full Time Min. Experience:  Entry Level Location:   Kampala, Uganda Application Deadline:  Rolling Position:  Full-time Team:  R&D, Software Engineering Compensation:  Competitive salary & benefits commensurate with education and experience   We are building a diverse and inclusive team and  this opportunity is open to any qualified internal and external applicants. Women  as well as candidates from Africa and those with experience working on the continent are particularly encouraged to apply for this role.  About Fenix Fenix International is a next-generation energy and technology company. Our mission is to improve the quality of life of our customers through inclusive energy and financial services. Our flagship product, Fenix Power, is an expandable, pay-go solar home system financed through affordable installments from just $0.14 per day. We use real-time transaction data to create a next-generation credit score to finance power upgrades and other life-changing loans, unlocking modern financial services for our customers. To date, Fenix has sold over 600,000 Solar Home Systems in Uganda, Zambia, Cote d'Ivoire, Benin, Nigeria and Mozambique, bringing clean, reliable power for lights, phones, radios, TV and much more to over 3 million people. In early 2018, Fenix joined forces with ENGIE, one of the world's largest energy companies and a leader in the move to renewable, decentralised and digital energy. This has allowed Fenix to make significant commercial investments to accelerate the path to our mission, via new markets and innovative products. Together, Fenix and ENGIE are making universal access to modern energy a reality. Job Overview This position will be part of the Global software engineering team under  R&D that is based in Kampala, Uganda, led by Director of Software Engineering.  Fenix International is looking for a hands on Junior  PBX Engineer to join the Fenix team and help deliver affordable solar power to emerging markets in Uganda and the larger East African community. This position offers a great opportunity to work alongside an elite team of engineers and business professionals and directly contribute to the success of a mission driven company with  social and environmental impact. The candidate will work to maintain and continuously innovate our infrastructure and software critical to helping us deliver exceptional customer experience. Key Responsibilities  Participate in the implementation of high availability, monitoring and load balancing of the PBX infrastructure Improving outbound campaign dialing and inbound routing efficiency, automating queue member assignments and optimise call blending based on call volume and agent availability Integrating and working with Asterisk to facilitate building effective solutions for our call centre demands using asterisk conf files, Call files, AMI, ARI, AGI. Write or make modifications to PBX AGI scripts Optimising billing and call centre analytics solution  Write or make modifications to PBX data reporting scripts which generate data from PBX cel logs Setup, maintain and troubleshoot our E1 or SIP connections to ITSP. Support any integrations with the PBX by any other team like CX tools team, data team etc Troubleshoot and resolve all PBX related issues, Offer support to all countries   Required Skills & Experience Bachelors in a relevant engineering discipline (Computer Engineering, Telecom Engineering, Computer Science, System and network engineering...) At least 1 year of relevant experience in network and/or system administration  Ability to program with at least one modern programming language and shell scripting Basic knowledge of CSS and Javascript Server backend management experience (Linux, MySQL) Strong knowledge of network protocols, switch and routing configuration Excellent written and verbal communication skills in English     Desired Skills & Experience 4+ years experience Enterpreunal and forward thinking with ability to recognize the impact of technology in business Telecom experience with E1/SIP interfaces Experience with Asterisk PBX systems, and ability to build effective solutions using asterisk conf files, Call files, AMI, ARI, AGI Speaks French or Portuguese in addition to English Experience building KPI dashboards and performance monitoring Experience with Tableau Good writing skills for creating comprehensive documentation Experience with CI/CD Comfortable with Python and PHP.   To Apply  Please submit your resume and cover letter through the job posting at www.fenixintl.com/careers/. In your cover letter, please be sure to highlight the following: Why you are interested in Fenix International, and What excites you about this particular role. How you have used technology in impactful way before Fenix offers a competitive salary and a fun, fast-paced and high-growth work environment. We recognize the value of diversity in our workforce, and encourage all qualified candidates to apply. We thank all candidates who choose to apply, however, only those selected for a further interview will be contacted learn more...

Software Support Associate (French speaking) Location:  Kololo, Kampala, Uganda Department:  Software Engineering Type:  Full Time Min. Experience:  Entry Level About Fenix Fenix International is a technology company whose mission is to bring modern energy and financial services to the 600 million people in sub-saharan Africa living without access to electricity. Our flagship product, ReadyPay Solar, is an expandable, lease-to-own solar home system financed through affordable installments from just $0.19 per day. We use real-time transaction data to create a next-generation credit score to finance power upgrades and other life-changing loans, unlocking modern financial services for our customers. To date, Fenix has sold over 300,000 Solar Home Systems in Uganda, Zambia Cote d'Ivoire and Benin, bringing clean, reliable power for lights, phones, radios, TV and much more to over 1,500,000 people. In early 2018, Fenix joined forces with ENGIE, one of the world's largest energy companies and a leader in the move to renewable, decentralised and digital energy. This has allowed Fenix to make significant commercial investments to accelerate the path to our mission, via new markets and innovative products. Together, Fenix and ENGIE are making universal access to modern energy a reality. We are offering you a unique opportunity to join this fascinating journey and to contribute bringing state-of-the art energy solutions to new markets all over Africa.   Job Description Fenix International is looking for a competent and personable technical support associate to offer first line of support to Fenix users of all Fenix built software. Our software systems include a web based ERP/CRM application, android application and web based customer support application with softphone integration. You should be approachable and solution driven, leveraging external tools where necessary to bring additional efficiencies to the support process. You will be communicating with new users, legacy users and engineers on a daily basis, matching your communication style to your audience is crucial. This position offers a great opportunity to work alongside an elite team of engineers and business professionals and directly contribute to the success of a fast-moving African based company with great potential for social and environmental impact. Candidates must enjoy working in a startup environment, and ideally have a passion for renewable energy and sustainable development in Frontier Markets.   Key Responsibilities Own support for key software applications for West African markets Be the first point of contact for the software team in your assigned markets for your assigned applications Respond to all queries within times defined in internal SLA Write MySql queries to quantify impact of reported issues Help prioritise feedback and feature requests to software product managers Work with support team to resolve all issues according to SLA guidelines Give exceptional customer experience with a friendly and helpful manner   Essential Skills English/French speaker Attention to detail Familiarity with MySQL & data analysis tools Comfortable with new technologies Approachable working style & strong written/verbal communication Experience in a customer service role A passion for software and customer experience Able to cover shifts during weekends   Desired Skills Experience giving front line technical support Some basic scripting experience Experience building KPI dashboards and performance monitoring Experience with Tableau Good writing skills for creating comprehensive documentation Experience with Google Analytics Portuguese speaker   To Apply Please submit your resume and cover letter through the job posting at fenixintl.com/careers Fenix offers a competitive salary and a fun work environment. We recognize the value of diversity in our workforce, and encourage all qualified candidates to apply. We thank all candidates who choose to apply, however, only those selected for a further interview will be contacted. Learn more...

Global Hardware Quality Assurance Manager Location:  Kampala, Uganda Department:  Quality Assurance Type:  Full Time Min. Experience:  Manager/Supervisor About Fenix Fenix International is a next-generation energy and technology company. Our mission is to improve the quality of life of our customers through inclusive energy and financial services. Our flagship product, Fenix Power, is a modular, lease-to-own solar home system financed through affordable installments from just $0.11 per day. We use real-time transaction data to create a next-generation credit score to finance power upgrades and other life-changing loans, unlocking modern financial services for our customers. To date, Fenix has sold over 600,000 Solar Home Systems in Uganda, Zambia, Côte d'Ivoire, Benin, Nigeria and Mozambique, bringing clean, reliable power for lights, phones, radios, TV and much more to over 3 million people. In early 2018, Fenix joined forces with ENGIE, one of the world's largest energy companies and a leader in the move to renewable, decentralised and digital energy. This has allowed Fenix to make significant commercial investments to accelerate the path to our mission, via new markets and innovative products. Together, Fenix and ENGIE are making universal access to modern energy a reality. Job Overview At Fenix we are constantly iterating on our hardware products, which includes, but is not limited to power systems, solar panels, lighting accessories, charging accessories, entertainment products and many others.  It is the responsibility of the Quality Assurance team to ensure our products are always meeting the needs of our customers efficiently and affordably. As the Global Hardware Quality Assurance Manager, you will be responsible for ensuring that the Fenix products meet our quality requirements to ensure a phenomenal customer experience. As the manager for hardware quality assurance, you will be primarily responsible for ensuring that our products are continuously improving to meet the acceptable quality levels determined by international or national standards and internal business level metrics in all Fenix markets. In this position, you will work closely with manufacturing, product development and engineering to ensure that we have the right processes, systems and tools to detect, verify, escalate and resolve hardware failures in all Fenix  markets. This position offers a unique opportunity to work with a creative and diverse team of business professionals and engineers in a fast-paced start up at the front lines of renewable energy and mobile payment technology. This is an exciting role which requires understanding our customer base as well as critical assessment of data and operational execution. Candidates must have a passion for entrepreneurship, renewable energy and sustainable development in frontier markets. Responsibilities, Deliverables and Activities Top 5 Responsibilities Set strategic annual goals for global hardware quality in collaboration with manufacturing and engineering Establish the right processes, systems, and data pipelines to ensure that hardware failures are quickly detected, escalated and monitored to resolution in all Fenix countries of operation. Develop strategies and communication plans for response to hardware product failures in the Fenix countries of operation Provide feedback to product development, engineering, and manufacturing teams to improve current manufacturing and  future iterations of the hardware Mentor and support a team of hardware quality analysts  Deliverables and Activities Leadership:  Vision and Strategy. Help create the broader vision for quality in collaboration with the engineering, product and manufacturing teams at Fenix. Ensure that the hardware product quality  is at the centre of our strategy, budget, and goals and exceptional customer experience standard. Budget and Goals. Develop the budget and goals that Fenix will need to realize the vision and strategy above. Team. Provide leadership and coaching for the quality assurance teams. Maintain close working relationships and strong communication ties with stakeholders in hardware quality in all countries. Processes, Systems and Policies: Work closely with country teams, engineering, manufacturing and product to continuously improve and establish processes, systems and policies used to detect, escalate, resolve and prevent hardware failures in our Fenix markets. Ensure that Fenix products comply with all relevant standards Data driven decision making: Develop a deep understanding of the data collected in all relevant processes and use data analytics tools to support internal stakeholders to effectively understand hardware product performance and make data driven decisions Required Skills & Experience Bachelor’s degree in engineering, math, science or a related field 5 years work experience implementing manufacturing quality control processes, non conformance management, quality standards related to regulatory and environmental guidelines (e.g  ISO 9001:2015).  High proficiency in data analytics and visualisation using Excel, SQL,Python and Tableau 5 years of leadership and project management experience (in particular planning, communicating, scheduling and executing): we are looking for entrepreneurial candidates who have hired, nurtured and led high performing teams. Outstanding written and verbal communication skills (English) Excitement about Fenix’s mission and a deep desire to make an impact on off-grid and financially underserved customers in sub-Saharan Africa Ability and drive to work independently Endless curiosity Commitment to live and work with Fenix in East Africa for at least 2 years Desired Skills & Experience Ability to write and speak French Master’s degree in renewable energy or a related field To Apply  Please submit your resume and cover letter through the job posting at www.fenixintl.com/careers/.  Fenix offers a competitive salary, benefits, and a fun work environment. We recognize the value of diversity in our workforce, and encourage all qualified candidates to apply. We thank all candidates who choose to apply, however, only those selected for a further interview will be contacted. Learn more...

Senior Design Engineer Location:  Kampala, Uganda Department:  Engineering Type:  Full Time Min. Experience:  Experienced We are building a diverse and inclusive team and this opportunity is open to any qualified internal and external applicants. Women, as well as candidates from Africa and those with experience working on the continent, are particularly encouraged to apply for this role.  About Fenix Fenix International is a next-generation energy and technology company. Our mission is to improve the quality of life of our customers through inclusive energy and financial services. Our flagship product, Fenix Power, is a modular, lease-to-own solar home system financed through affordable instalments from just $0.11 per day. We use real-time transaction data to create a next-generation credit score to finance power upgrades and other life-changing loans, unlocking modern financial services for our customers. To date, Fenix has sold over 500,000 Solar Home Systems in Uganda, Zambia, Côte d'Ivoire, Benin, Nigeria and Mozambique, bringing clean, reliable power for lights, phones, radios, TV and much more to over 2,500,000 people. In early 2018, Fenix joined forces with ENGIE, one of the world's largest energy companies and a leader in the move to renewable, decentralised and digital energy. This has allowed Fenix to make significant commercial investments to accelerate the path to our mission, via new markets and innovative products. Together, Fenix and ENGIE are making universal access to modern energy a reality. Job Overview As part of Fenix’s engagement to bring life-changing products to its customers, Fenix is expanding its product base to include a new range of clean-cooking products and services. To do so efficiently, Fenix has created an independent and entrepreneurial team (Fumba team). The Fumba team is looking for a highly motivated, innovative and well organised Senior Design Engineer to join this new team. The Senior Design Engineer will join the Fenix team in designing new products and enhancing our current products. The ideal candidate would have 5+ years’ experience as a Design Engineer working in the energy industry and/or consumer products that have achieved medium to high volume production. In this role, candidates would work on the design and commercialization of pay-as-you cook products as part of the engineering team. Candidates should expect a fast-paced startup culture. They will be expected to come up with innovative and daring solutions to new problems and to take ownership over a wide range of responsibilities. This position offers an incredible opportunity to work with a dynamic team of engineers and business development and commercial professionals and to directly contribute to the success of the Fumba Team startup. Candidates must have a passion for entrepreneurship, renewable energy and sustainable development in Frontier Markets. Key Responsibilities Designs parts, components and assemblies to meet the requirements of assigned products, Create CAD models, including part and assembly drawings, to support manufacturing, testing and assembly, and support tools/ fixtures to assist with assembly, Evaluate mechanical and electromechanical systems and products by designing and conducting research projects, and by applying the principles of mechanics, thermodynamics, hydraulics, heat transfer and materials engineering, Works with management and other departments in the Fumba team to develop alternatives and options for further development of products, Support product sourcing, purchasing and selection as required by the design process, Provide technical and engineering support for day-to-day processing, product development and process improvements, Confirm system and product capabilities by designing feasibility and testing methods and metrics, Develop manufacturing processes by designing and modifying equipment for fabricating, building, assembling and installing components, Assure system and product quality by designing testing methods for testing finished product and system capabilities, confirm proper fabrication, assembly and installation processes, Prepare product reports by collecting, analyzing and summarizing information and trends, Participates in technical reviews of requirements, specifications, designs and applicable codes, Set up and manage relationships and partnerships with engineering teams at Fenix,  Help create a culture across Fenix that recognizes and embraces Fenix’s vision and values, always encourages success and supports all employees. Required Skills & Experience Demonstrates passion for Fenix’s mission, values and customers, 5+ years’ work experience in Design Engineering, Bachelor’s Degree in Science or Engineering degree in Mechanical Engineering, Professional experience working in at least one African country, Strong entrepreneurial and creative mindset, Organised and able to follow through and prioritize tasks, Strong attention to details, Strong critical and analytical thinking skills, Experience in designing and conducting qualitative and quantitative research, Advanced quantitative analysis skills and proficiency in excel, Ability to manage a multicultural team, Willingness to take on non-traditional tasks, roles, responsibilities and challenges needed to accomplish Fumba teams’ goals and objectives, Experience as a collaborative, hands-on team player and eagerness to learn new tools and / or roll-up sleeves to get the job done, Commitment to live and work in East Africa for at least 2 years.  Desired Skills Experience designing clean cooking or gas cooking products, Understanding of rural BOP markets, microfinance, mobile telecom and/or renewable energy industries in Africa, Experience working with last-mile customers in Africa, Demonstrated entrepreneurial or intrapreneurial experience inside a larger company. To Apply Please submit your resume and cover letter through the job posting at www.fenixintl.com/careers/ . In your cover letter, please answer the following questions (not more than 400 words for each question): Why do you want to work with Fenix? What excites you in this position? Fenix recognizes the value of diversity in our workforce and is an equal opportunity employer. Women are strongly encouraged to apply. Fenix offers a competitive salary and a fun work environment. We thank all candidates who choose to apply, however, only those selected for a further interview will be contacted. Learn more...