• Kampala, Uganda

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential everyday. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.

We welcome the opportunity to meet you!

ERICSSON Kampala, Uganda
SME Operations Assurance Job stage 5 (288335) Requisition ID  288335  - Posted  07/31/2019  -  Job Category (1)  -  country (1)  -  state/province (1)   Job Summary We are looking for a member to be part of our Managed Services team! As a part of our MSIP Deployment team, you will play a key role in managing the delivery of services and resources on our “live” customer network, broadcast platform and/or IS/IT infrastructure. Based on our customer’s network specifics, you will ensure the coordination of our technology integration deployment, the quality of the implementation, the adequacy of the testing procedures and tools, the proper acceptance and the smooth handover to our operations team according to Ericsson’s and the customer’s network particularities and requirements.   Responsibilities & Tasks Manage end-to-end deployment and delivery of integration activities for specific customer, including preparation of the live customer network or IS/IT infrastructure and assisting the program manager in resources and timing definition and tracking Validate and approve integration test results for a new service, terminal and equipment type or vendor Secure the availability and accuracy of the customer’s asset configuration information to be used by all delivery units Ensure deployment management activities are efficiently performed and supported by other delivery organizations and functions Seek customer approval for deployment solutions and negotiate penalties in the case of customer non-acceptance Participate on various change management boards, and forums as needed and coordinate customer participation as necessary Ensure acceptance tests are performed locally and globally with customer involvement and approval as necessary Approve the release and deployment strategy based on customer requirements and ensure execution of proper hand-over to operations Continuously drive for efficiency, improvements and excellence in service delivery Position Qualifications 3-5 years’ experience with Charging Systems Education: Graduate or Post Graduate Engineering degree   Core Competences: Deployment and integration delivery management Change management Release and deployment management Efficiency improvement management Delivering results and meeting customer expectations Analyzing Deciding and initiating action Entrepreneurial and commercial thinking Persuading and influencing Relating and networking   What’s in it for you? With over 90,000 employees across 180+ countries, we have a culture that respects and supports your ambitions, in alignment with our values of Respect, Professionalism and Perseverance. Ericsson is extremely focused on learning and development, supports mobility and flexible working hours. We are also committed to diversity and inclusion and to be a responsible and relevant driver of positive change. We also offer some awesome  benefits , amazing  career development  and  training programs  to provide an empowered career in a connected world.   Next Steps: What happens next once you apply? Read about the next steps  here    For your interview preparation, here are a few  “Tips & Tricks”  from our recruiters For your prep and reference, here is our overall  Brand  video and some insights about our  innovations in 5G Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics. Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development. Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.   Primary country and city: Uganda (UG) || || Kampala || ServEng Req ID: 288335