Living Goods

  • KAMPALA, UGANDA

What is Living Goods?

Living Goods supports networks of ‘Avon-like’ micro-entrepreneurs who go door-to-door teaching families how to improve their health and wealth while selling affordable, high-impact products like basic medicines, fortified foods, water filters, clean cook stoves, and solar lights. Living Goods seeks nothing less than a disruptive reinvention of distribution in emerging markets, through networks of franchised micro-entrepreneurs who leverage Living Goods’ brand, buying power and mobile marketing tools to deliver vital products at accessible prices to the people who need them most. By combining the best practices from the worlds of micro-enterprise, franchising and public health, Living Goods is creating a fully sustainable system to improve the health, and wealth, of under served communities.

Living Goods has been featured in The New York Times, NBC News, The Economist, and The Huffington Post. Check out these articles and more on our press page.

Life at Living Goods

Living Goods is aiming to make disruptive changes, dramatically improving the lives of under served communities. We think big, but we operate small and nimble. At Living Goods, you will have the chance to use your creativity and work with your teammates to conceive and test new ideas every day. If you work well in a dynamic, highly collaborative culture, if you set high standards for yourself and your colleagues, if you know how to fail fast and learn fast, if you meet challenges with calm determination and a sense of humor, you will thrive at Living Goods.

Living Goods Kampala, Uganda
28/05/2019
Permanent
The Opportunity To assist in the support and maintenance of Living Goods IT infrastructure and provide a customer focused service to members of staff and associated third parties Responsibilities Network Administration Deliver Optimal services over the network. Rectify network and system failures. Implement the delivery of network connections to various locations in branch offices and continuous monitoring of the entire network Maintain centralized documentation of all network system changes and inventory of all such systems Oversee consistent internet connectivity at HQ and Branches as per service provider TOR Security Implement regular backup of critical systems and maintain logs/documentation on the same Perform regular security tests and audits with reports Assets Management Issue out devices to staff members and third parties. Maintain a database of all issued devices and handle major device repairs Carry out quarterly branch IT equipment maintenances with support from RTSOs General IT Support Support users in accessing resources like printers, internet access emails, box sync, Living Goods Applications, projectors, laptops, workplace etc. Train user on basic IT Support like on how to use, printers, outlook, setting up projectors, installing applications, working with Box Sync. System Setup and Configuration Installing hardware and software including: Office workstation, Operating Systems, Email, Box sync, Quick Books, Modems, Antivirus, ERP, LG Apps and other needed software IT staff Training Hold refresher IT trainings for all staff which focus on: Microsoft package skills, LG Smart Health and Supervisor App, Basic Android troubleshooting techniques, Computer use, IT assets use and maintenances, ERP & POS use                                                                       Education Qualification: 2 years+ of work experience in information technology.  A minimum of 1 year in a similar position BSc in Computer Science, Information Technology, Electrical Engineering or related field CCNA/Comptia A+/Comptia Network+ or related Solid training experience, e.g., Training of Trainers, QuickBooks POS Training, Android Application Experience with system monitoring and benchmarking Customer Care experience Knowledge of wireless systems and data communications, Research skills Understanding of the Android operating system Microsoft Windows OS Administration and Operating systems proficiency Excellent oral and written communication skills Willingness to travel across the country for extended periods Please note that only candidates meeting the minimum qualifications will be considered. Compensation A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity.  What is Living Goods? Living Goods is a non-profit organization that’s partnering with governments to transform access to essential health care for mothers and children under age 5, by supporting the delivery of effective community health programs. Our approaches leverage the power of technology, including data-driven performance management, and motivated and compensated community health workers, to bridge critical health care gaps.  We want to ensure that every mother gives birth safely—and that no child dies from easily treatable and preventable diseases like malaria, pneumonia or diarrhea—by equipping community health workers to serve as cost-effective catalysts for stronger health systems. Living Goods has been featured in The New York Times, NBC News, The Economist, and The Huffington Post. Check out these articles and more on our press page. For more information about Living Goods, please visit: www.livinggoods.org and follow us @Living_Goods   http://jobs.omidyar.com/jobdetail.php?jobid=1174542
Living Goods Kampala, Uganda
28/05/2019
Permanent
Provide end user training and assist users with day-to-day issues, problems and questions. Manage the change control management process of future changes, releases, updates and enhancements of the MS Dynamics D365. Collaborate with developers, integrators, and business partners for system enhancements and upgrades. Work collaboratively with team members to troubleshoot and resolve Dynamics 365 issues. Provide guidance for system changes and enhancements. Identify continuous improvement opportunities for assigned systems and processes. Create user accounts, delete accounts, creates/changes permissions by account; user profiles, page layouts, security in Dynamics 365. Design, enhance, and develop SSRS reports (Power BI experience a plus). Experience Bachelor's degree in Computer Science and/or finance or related field or a combination of related experience and education. 3-5 years' Administration experience with Microsoft Dynamics AX 2009/2012/2019/D365, preferably in a software or services vertical. Experience with Finance and Operations (Enterprise Edition) Modules. AIF, AX frameworks. SSRS, SQL / T-SQL. Knowledge of the Dynamics AX environment and framework and the Lifecycle Services Deployment model. Knowledge of relational database concepts and design, with experience in SQL Server and SSRS Able to problem solve and a desire to learn. Able to respond to complicated inquiries and effectively present information based on the audience. Able to work in a team environment or independently. Customer service focused. Compensation A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity.  The opportunity to be your best while making lives better for those in need. Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.   http://jobs.omidyar.com/jobdetail.php?jobid=1174558
Living Goods Kampala, Uganda
28/05/2019
Full time
Our strategic plan for growth has 3 objectives: to scale, spread, and strengthen. The Senior Manager, Global Research & Learning will strengthen research, analytics and learning across the organization ensuring that we continue to deepen impact, learn from new innovations, and build evidence for our advocacy efforts. Ensure excellence in research, learning and knowledge sharing.  As we expand you will ensure that our research is rigorous and data reliable. You will use LG’s data and other data and research to advise the best ways to strengthen the program and deliver lasting results in community health.    Drive learning from innovation. You will lead research and learning related to our health program innovations. You develop theories of change, design evaluation frameworks and create and verify data collection tools, analyze and interpret data, and ensure strong documentation and dissemination of results at key milestones. Research, analyze and write with rigor.  You will work with country and advocacy teams to identify and prioritize research needs, and then develop and oversee operational research studies and impact evaluations to improve programs and produce evidence for advocacy.  You and colleagues will write articles in peer reviewed journals contributing to filling priority knowledge gaps in community health. Build and strengthen research and learning. You will build the capacity of our teams in research, evaluation, learning and dissemination. You will develop RFPs for external evaluations and help build strategic research partnerships with other global health organizations, academic institutions, and government partners to further our learning and advocacy goals. Knowledge Management and Dissemination. You will create best practice systems and tools to document learning from research and program innovation and ensure the translation of this research for advocacy. Your background Technical chops. You have at least 7+ years’ experience as a researcher or in monitoring and evaluation focused roles in non-profits, social enterprises or foundations. You have a master’s degree or equivalent in related field such as public health, economics. PhD is highly valued. Research, monitoring and evaluation skills.  You have designed and led operations and implementation science research studies. You have expertise in evaluation design, best practices and both quantitative and qualitative methodologies. You have strong methodological and analytical skills with a track record of supporting program evaluations and research from project inception through post analysis and dissemination.  You have excellent proficiency with excel and statistical software (Tableau, STATA, SAS, SPSS, R) and survey software tools. You are familiar with publicly available data sets such as DHIS, MIS, DHS and others. Strategy & learning. You are a strategic thinker with experience developing theories of change, designing evaluation frameworks, building and testing data collection tools, analyzing data, and translating insights for program learning and advocacy. Writing & presentation skills.  You have demonstrated experience translating complex data into actionable recommendations, presenting complex information to a variety of stakeholders in a clear and concise manner, contributing to peer reviewed articles, and writing white papers and other internal briefs. You can write simply about complex topics and teach others to do the same.  Community health curiosity.  When it comes to public health, you’re a voracious reader.  You stay current on new research. You like asking tough questions and wading through information to answer them. Project Management. You are organized, have strong project management skills and are able to effectively manage multiple projects simultaneously and prioritize accordingly. Systems builder. You like creating strong systems, processes and tools for collecting, using and translating data. When you see a need for a better way, you keen to roll up your sleeves and make it happen! Collaborative spirit.  You actively listen and communicate.  You connect easily with your team and colleagues internally and externally.  You are keen to help others out and proactively look for ways to contribute. You can inspire your team, and you enjoy developing the capabilities of colleagues. Lives our values. You can thrive in our culture – you can demonstrate inclusion, integrity, innovation, quick footedness, collaboration, and accountability.   Research Publications. You have proven track record of publications as a lead author in high impact conferences and journals specific to community and public health research. Compensation A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity.  The opportunity to be your best while making lives better for those in need. Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.   http://jobs.omidyar.com/jobdetail.php?jobid=1174556
Living Goods Kampala, Uganda
28/05/2019
Permanent
Manage inbound and outbound deliveries to and from central warehouse, implement inventory control processes, monitor proper shipment of inventory items and manage returns. Key Duties / Functions Inventory Control  Execute all inventory movement transactions through the inventory management system Develop packing and dispatch lists as per distribution plan Communicate delivery plans and share dispatch notes with 3rd party warehousing service provider Conduct cycle count in parallel with independent counter at Central Warehouse and enter cycle count data in inventory management system Quality Management         Inspect received items against product requirements and specifications      Reporting     Gather data and complete monthly product dashboard Shipping & Transportation      Coordinate between 3rd party service providers for timely shipment of items. Share in advance dispatch list to Community Health Manager for prompt feedback. Coordinate with branch teams and transporters to arrange for the return of inventory items to central warehouse      Manage HQ POS    Compile orders from HQ staff for LG products and retrieve stock from central warehouse Process sales in point of sales system Correctly appropriate product discounts to respective departments to monitor costs        Education and Experience Bachelor’s degree with 1 to 3 years’ total experience with 1 to 3 years managerial-level experience Communication skills Interpersonal skills Ability to follow processes Experience with ERP system Compensation A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity.  What is Living Goods? Living Goods is a non-profit organization that’s partnering with governments to transform access to essential health care for mothers and children under age 5, by supporting the delivery of effective community health programs. Our approaches leverage the power of technology, including data-driven performance management, and motivated and compensated community health workers, to bridge critical health care gaps.  We want to ensure that every mother gives birth safely—and that no child dies from easily treatable and preventable diseases like malaria, pneumonia or diarrhea—by equipping community health workers to serve as cost-effective catalysts for stronger health systems. We’re about disruption and transformation, not charity and quick fixes. We’re working to permanently change the way health care is delivered across the developing world, so that all mothers and children have access to on-call, life-saving primary health education, diagnoses and treatments at their doorsteps. We started our operations in Uganda in 2007, moved to Kenya in 2015, and are looking to strategically expand across sub-Saharan Africa. Living Goods has been featured in The New York Times, NBC News, The Economist, and The Huffington Post. Check out these articles and more on our press page.   http://jobs.omidyar.com/jobdetail.php?jobid=1174543
Living Goods Kampala, Uganda
28/05/2019
Internship
The Android Assistant will be responsible for: Setup of equipment including android phones for the Android application training sessions Implement mobile application upgrades as required Support rollout of new applications Keep a detailed record of branch systems and mobile devices/application issues for purposes of reference and implementing improvements Support branch staff and Regional Technical Support Officer at in-services trainings and field visits. Perform other professional duties as identified within the context of the role as directed by the organization.   Qualifications: Diploma in Computer Science or IT related course required. Experience operating and troubleshooting Android smartphones a must. Willingness to travel upcountry and in remote areas. Strong customer focus Ability to manage and prioritize many open cases at one time Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution; Ability to prioritize your workload Excellent verbal communications skills in both English and one vernacular language. Ability to work in a team and independently.   Key Performance Indicators/ Performance Goals:  Timely resolution and sign-off of issues Timely closure of incidents and fast resolution of issues. Elimination of errors and/or rework during update execution Compensation A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity.      http://jobs.omidyar.com/jobdetail.php?jobid=1174541
Living Goods Kampala, Uganda
28/05/2019
Permanent
Our ideal candidate is an exceptional writer, has a knack for visual design and presentation, is savvy with social media, has experience working successfully pitching and placing stories in the media, and is a strong multi-tasker who can thrive in a fast-paced environment.  As the Communications Manager, you will work with internal and external resources to develop and share stories about our work and impact strengthening Community Health systems with audiences across the globe. This is a full-time role, based in Kampala, Uganda, and you can expect up to 25% travel across the country. Key Responsibilities Write and oversee the design of a biannual country report on our work in Uganda targeted to government audiences. Develop and implement a country-level communications strategy for national and district-level audiences, in collaboration with communications, advocacy and program staff in Uganda and the U.S. Regularly travel to the field to document compelling content and imagery about our work in Uganda, for both local and global audiences. This will include success stories, fact sheets, blog posts, emails, stakeholder reports, social media content, and more. Help create and post content on our WordPress website on a regular basis, and support curation and posting of content on social media platforms. Identify and cultivate key press contacts nationally and at the district level to generate strategic earned media opportunities that amplify both Living Goods’ work and government commitments to community health; assist with pitching and media relations. Provide internal communications leadership in Uganda, and identify communications tools and tactics that facilitate the sharing of important learnings and foster staff cohesion. Support the planning and execution of events, conferences and meetings hosted by Living Goods and external stakeholders, including supporting logistics, branding, presentation development, talking points and collateral development. Support a culture of learning and documentation by building the capacity of other staff in Uganda to effectively write and document programs through blogs and other vehicles to create an organizational culture supporting communications. Hire and manage external consultants and vendors and support consistent branding across field offices. Qualifications Exceptional written and verbal communication skills in English.  Expert-level presentation skills. You know how to write an effective success story, and are willing (and eager) to get dirty traveling to the field to document impactful stories about community health and the work Living Goods is doing. Minimum of 3 years’ experience in developing and implementing comprehensive communication tools and tactics (working with both print and digital media), ideally for an international development organization; background in community health issues a strong plus. Highly computer literate with the Microsoft Office Suite; expertise in the Adobe Creative Suite strongly desired. Strong experience with digital media, including website management (ideally WordPress) and with targeting influencers on major social media platforms like Facebook and Twitter. Experience developing press pitches and generating earned media. Strong media contacts at the national and district level highly desirable. Experience identifying and managing communications consultants, such as videographers beneficial. University degree in communications or related field. Compensation A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity.  The opportunity to be your best while making lives better for those in need. Life at Living Goods Living Goods is aiming to make disruptive changes, dramatically improving the lives of underserved communities. We think big, but we operate small and nimble. At Living Goods, you will have the chance to use your creativity and work with your teammates to conceive and test new ideas every day. If you work well in a dynamic, highly collaborative culture, if you set high standards for yourself and your colleagues, if you know how to fail fast and learn fast, if you meet challenges with calm determination and a sense of humor, you will thrive at Living Goods. See www.livinggoods.org/principles.   http://jobs.omidyar.com/jobdetail.php?jobid=1174545
Living Goods Kampala, Uganda
28/05/2019
Permanent
Living Goods is scaling rapidly in Uganda. With growth comes the need to rigorously drive and improve the performance of our field operations and ensure continuous high impact interventions to the communities that we serve as well as health system strengthening. The Scale Manager will lead Living Goods Community Health workers (Community Health Partnership) expansion function; Will be responsible for the development and implementation of the expansion strategy and workplan. Will lead the team responsible for mapping areas that require addition CHPs, identify and recruit them. Will lead the engagement with the local and district administration in this process ensuring concurrence, buy in and their cooperation in process. Should have experience in Community Health work especially the engagement with Village Health Teams (VHTs) or similar community-based structures strengthening Community Health Systems and engagement with the district leadership. You will have extensive experience in leading and driving field teams You are an experienced communicator and problem solver, able to bridge gaps between your team members across Uganda and the HQ in Kampala. The Scale Manager will be based in Kampala with frequent travel to the field across the operational region. Primary location will be Kampala Headquarters You will spend approximately 70% of your time in the field and 30% of time at HQ in Kampala. Key Duties and Responsibilities Strategy, Planning and Coordination Develop annual expansion strategy and workplan to meet growth targets for each year, detailed action plans to achieve targets and set priorities.  These will require market analysis, resource assessments, and risk evaluations. Coordinate activities and resource needs with branch teams and HQ departments involved in expansion.  Prepare branch teams for expansion, identify and problem-solve issues/challenges for each branch and/or expansion. Guide development of well-organized team workplans to minimize delays and safeguard timely expansion. Build trust and community partnerships among health facilities, community and religious leaders, as this team is the first to represent Living Goods.  Performance Management Build a high performing, empowered team and increase their capacity.  Ensure they feel valued and address their needs by removing barriers.  Conduct performance reviews, support performance improvement and personal professional development. This will include identification of areas for improvement and supporting the teams through training, mentorship and development for performance tracking and management tools. Maintain the team’s focus on the importance of their work, ensure a high level of service quality, provide supportive supervision and set clear expectations.  Conduct spot checks on mapping and expansion activities to ensure that teams are correctly carrying out activities and supporting them to identify areas of opportunity. Ensure the implementation deadlines are met. Reporting and Financial Management Draft and submit scale up (mapping and expansion) monthly reports highlighting achievements against planned activities, barriers and updated annual projections against targets.  Produce detailed workplans and progress reports required monthly on progress of mapping, recruitment, and trainings.  Create annual budgets.  Monitor, approve, and report on monthly budget performance.  Address variances and recurring expense issues.  Establish cost controls and identify cost savings/reductions to increase value and impact. Review and approve monthly requisitions and accountabilities.  Provide requisitions before the new month begins and expense reports prior to the end of the month. Ensure accountability and cost-effective management of Living Goods’ resources. Qualifications, Skills and Experience Clinical or public health degree. Masters degree preferred 3+ years management experience managing teams of 5+ staff including track record of developing field-based teams. Prior work experience of implementing public health or community-based projects at district level is a plus. Results-oriented and strong track record of achieving KPIs Ability to analyze and use data to inform decision-making Strong project and operations management skills. Impeccable track record of integrity Fluency in English is required.   Ability to conduct business in Luganda and other local languages preferred. Compensation A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity.  What is Living Goods? Living Goods supports networks of ‘Avon-like’ micro-entrepreneurs who go door-to-door teaching families how to improve their health and wealth while selling affordable, high-impact products like basic medicines, fortified foods, water filters, clean cook stoves, and solar lights. Living Goods seeks nothing less than a disruptive reinvention of distribution in emerging markets, through networks of franchised micro-entrepreneurs who leverage Living Goods’ brand, buying power and mobile marketing tools to deliver vital products at accessible prices to the people who need them most. By combining the best practices from the worlds of micro-enterprise, franchising and public health, Living Goods is creating a fully sustainable system to improve the health, and wealth, of underserved communities. Living Goods has been featured in The New York Times, NBC News, The Economist, and The Huffington Post. Check out these articles and more on our press page. For more information about Living Goods, please visit: www.livinggoods.org and follow us @Living_Goods http://jobs.omidyar.com/jobdetail.php?jobid=1174549