Revenue Assurance Junior Specialist

  • Infobip
  • Bogotá, Bogota, Colombia
  • 17/11/2021
Full time


Why is this role important at Infobip?

Billing and Collection Analyst works independently on pre-billing, billing, dunning and collection processes for small, medium, and certain large customers, while enabling Customer facing organization to generate revenue.

You know you are doing a good job when:

  • Monitoring automatic billing and preforming manual billing with specific requirements (adding Purchase Orders, recalculations due to Tier Pricing, different billing models)
  • Sending invoices and supporting documents to the clients
  • Reconciliation (reconciling invoices with NDRs – network destination reports)
  • Provide status on progress of activities
  • Analyzing revenue leakages (non-invoice revenue, billing models, open offers)
  • Analyzing pre-paid balance and coordinating with Finance teams
  • Participate in cross functional teams (Credit Risk, Internal Audit, Legal, Sales) for understanding the terms agreed with the customers at the time of acquisition & jointly addressing customer queries
  • Calculating and billing late charge fees
  • Following internal dunning and collection procedures to ensure payment on, or before the due date as per customer agreements
  • Improving company’s cash flows by actively preventing, managing, and decreasing bad debt provisions
  • Continuous communication with the clients through over calls and emails to understand their concerns in terms of bill disputes, bill break-up summary & any other specific requirements of the customers for processing the payments
  • Actively maintaining customer base and adapting to the Sales organization and segmentation of customer base
  • In-debt knowledge of billing procedures, collection procedure and implementation and maintenance within her/his customer portfolio
  • Actively managing doubtful debt and write-offs


More about you:

  • You possess an educational background in Finance, Accounting, Business Administration or equivalent.
  • Experience with Financial activities 
  • Must have MS Office knowledge, especially in Excel
  • You speak fluently in English

Additional Information

Why our employees choose us and stay? 

  • Learn as you grow – Starting from an on-boarding program, to internal education, education resources and e-learning. We invest heavily in employee learning and development.
  • Opportunity Knocks. Often – Being a part of a growing company in a growing industry – we challenge you to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
  • Never a dull moment – We work with powerful companies with great impact, which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries on a daily basis.
  • Great environment – Team spirit, passion, creativity and persistence are the drivers of our company.
  • Pay & Perks – Competitive salary, health benefits, travel allowance, a team taking care of all the equipment you need, team buildings and other organised activities, a kitchen stocked with the usual suspects... Talk about a balanced lifestyle!

We do not ask for any fees (refundable or non-refundable) at any stage of the job application and or recruitment process. We, therefore, appeal to job seekers not to respond to any such requests.