Why is this role important at Infobip? Our new Developer Experience team is creating not only new and innovative ways for developers and startups to integrate and consume Infobip’s technologies, but also to be at the forefront of creating new products and services be Infobip’s or others that can benefit from Infobip’s technologies.
As a Developer Experience Manager, you will be dedicated to forming, creating, and leading a team that will assist in your task running everything a developer comes into contact when working with Infobip; from the documentation to the developer portal, to the SDKs to code examples, you will be in charge of the Experience a developer has with Infobip.
So, if you see yourself as someone who not only wants to work on the experience and tooling but also to help lead others to do so then join us and together become a part of our success story.
What will you do at Infobip?
Nice to have qualifications:
Why our employees choose us (and stay)?
Awesome clients – We serve and partner with the majority of the leading brands, banks, social networks, mobile operators, OTTs, aggregators and many more.
Learn as you Grow – Starting from our Academy as an on-boarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.
Opportunity Knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow!
Never a Dull Moment – We work with companies that have a large impact, which pushes us to work to the highest possible level. You will have the opportunity to work on unique challenges and push the boundaries.
Great Culture – Team spirit, passion, creativity and persistence are the drivers of our company.
Plus, our North American offices are Great Place to Work-Certified™ Come and join us! #LI-MM1
At Infobip we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 60+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (cPaaS) globally. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Why is this role important at Infobip?
Head of Customer Support is responsible to organize and lead technical support for customer on regional level. Manager is expected to ensure high customer satisfaction and manage regional team resources. Head is expected to scale functional strategy in line with overall Infobip business objectives and work closely with regional leadership of all functions to ensure world-class customer experience.