Inside Sales Team Leader

  • Infobip
  • Moscow, Russia
  • 20/11/2021
Full time


The main role of the Inside Sales Team Leader is to lead and motivate the Inside Sales team according to the defined strategies, and ensure sales targets are met. Team Leader needs to lead, develop, and coach a team of Inside Sales representatives to their optimum performance levels.

Job responsibilities:

  • Lead the Inside Sales team and work closely Leaders in Sales, Marketing, and Operations to drive alignment and top-line outcomes. 

  • Deliver predictable, scalable and repeatable results across all aspects of Inside Sales, 

  • Implement in the region detailed policies and procedures, as well as reporting and forecast metrics for hiring, onboarding, training, role execution, pipeline impact, and revenue impact 

  • Collaborate with Sales and Marketing Operations to establish reports, dashboards, and analysis. Provide visibility into Inside sales activities and drive operational excellence through rigorous adherence to standards and auditability

  • Collaborate cross-functionally with: Sales and Marketing leaders to develop, implement, deliver and measure the results of Demand Gen initiatives that drive pipeline and revenue growth 

  • Ensure lead quality, quantity, and proper follow-up and align pipeline products to sales priorities 

  • Ensure Inside sales develop and maintain effective territory plans to maximize and demonstrate phone and activity time, including pre-call planning, adhering to territory hours and metrics, and customizing scripts to market segments and prospect type 

  • Hire, train, and retain a world-class Inside Sales in region; develop domain expert leaders and future sales stars through coaching, mentoring and focused employee engagement initiatives 

  • Support Enterprise and Commercial segment sales growth by implementing strategic initiatives and promoting a high energy, high activity environment 


  • Successful personal experience in sales, preferably in IT/Solutions sales
  • At least 3 years of experience in managing sales team
  • Proven capabilities to create and manage a SDR/BDR organization.
  • Advanced English Level
  • Strong people management and communication skills
  • Ability to lead and energies the team  

Additional Information

Why our employees choose us (and stay)?

  • Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!
  • Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
  • Dollars & Sense of Wellness – Competitive salary, covered travel expenses, employer paid benefits, flexible work environment… Talk about a balanced lifestyle!

We do not ask for any fees (refundable or non-refundable) at any stage of the job application and or recruitment process. We, therefore, appeal to job seekers not to respond to any such requests.