Product Sales Expert

  • Infobip
  • London, UK
  • 20/11/2021
Full time


Why is this role important at Infobip?

The Product Sales Expert for customer engagement solutions is an individual contributor role in regional structure functioning as a sales overlay, with direct reporting line towards Sales Director / PSE team leader and full accountability for achieving sales targets of Moments in dedicated region. This role requires expertise in mid to large-scale Martech and customer engagement solutions at business and operational level with strong technical understanding of these solutions.

The Product Sales Expert for customer engagement solutions main goal is to improve and speed up Moments solution penetration and monetization in the region across all target verticals. The person in this role has deep understanding of the industry, regulations, pain points, metrics and KPI's that are important to product success.

What will you do: 

  • Achieving sales targets
  • Build, align and execute regional and product G2M
  • Drive product adoption in the region, while supporting sales activities with product knowledge to ensure increase in opportunity closing rate
  • Defines and develops effective go to markets and customer segmentations - Cross updating in regards of features missing/not applicable to capture market share, direct client feedback about opportunities lost, communicate any other blockers observed on the market
  • Strong bond with PSM team in HQ is established
  • Detect key areas of growth and build strategies and initiatives (jointly with local team and HQ) to exploit these opportunities as well as remove potential blockers
  • Working closely with Regional Sales Managers to align key Q/Y priorities, initiatives and/or markets, providing input on new areas of growth for our SaaS offering while aligning marketing strategy
  • Keeping regional team members up to date with all the latest major product features or new releases, ensuring better solution offering for our targeted clients,
  • Work closely with SOP to analyse respective product pipeline in the region, drive clear tactics to enhance, overcome any gaps to achieve targets
  • Regular (weekly) syncs with HQ(PSM) for sharing regional product feedback and useful insights about, bringing attention to specific regional use cases or ICP, Pricing and other market specific commercial conditions, with solutions to address them
  • Monitoring and regular reporting about pipeline creation, velocity and conversion and helps in removing roadblocks by partnering with HQ and Regional roles
  • Works with marketing to capitalize product wins and creating social proof and positive noise


Required qualifications 

  • You are a professional with vast experience in selling Saas solutions (you have more than seven years of experience in the industry and experience selling Martech solutions would be highly advantageous).
  • You have a strong network and developed a personal brand with the industry.
  • You have a Bachelor's Degree in Business, Management, Communications, IT, Telecommunications or other related degrees; or an equivalent combination of education and experience. 
  • Written and verbal fluency in English is mandatory. 
  • You have exceptional communication and presentation skills toward both technical and non-technical audiences. 
  • A problem solver is your second name. When presented with an issue, you systematically and thoroughly get to the best possible solution for all parties involved. 
  • You have a strong customer-centric approach (customer satisfaction is at all times your priority). 
  • Ability to develop strong and trustful relationships with a wide range of stakeholders and internal drive to grow business 
  • You have an excellent strategic orientated mindset (you take a broad, long-range approach to problem-solving and decision-making that involves objective analysis, thinking ahead, and planning). 

Additional Information

When you become part of Infobip you can expect:

  • Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!
  • Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve. 
  • Learn as you grow – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.
  • Connect globally – Work with people from all over the world. We put the “global” in globalisation.
  • Pay & Perks – Competitive salary, a team taking care of all the equipment you need, team building and other organized activities ... Talk about a balanced lifestyle!

We do not ask for any fees (refundable or non-refundable) at any stage of the job application and or recruitment process. We, therefore, appeal to job seekers not to respond to any such requests.