Partnership Enablement Manager, APAC

  • Infobip
  • Hong Kong
  • 20/11/2021
Full time


  • Drives external partner on-boarding and works with Partnerships Development Managers,  HQ Partnership teams, Customer Support, Customer Success team, Core Team, Finance Team, Qlik support team, on SF account registration, Partner Portal account activation, test account, test module loading, routing gateway set up, SU partner account set up, BasS set up, Partner Pricing, Quoting, Qlik access, Credit TCL/MCL approval, Partner PO issuance, payment details, and any other system access set up.
  • Works with APAC Sales Expert, CFE Expert, Presales Manager, and HQ Partnership, Solutioning, Product Marketing teams to build content and messaging framework that tell the Infobip storyline tailored by partner type to key verticals to drive engagement motivation, Solutions Portfolio and Customer Use Cases to drive partner interest alignment, and map them into Partner business priorities to start first customer journey. Partners may have strengths in different verticals.  Drive various Vertical and Industry Messaging for the Partner GTM are also very critical.
  • Coordinates resources for partner Sales and Technical Enablement and Trainings by working with APAC CFE Expert, to help partners ramping up the on-boarding process and build a knowledge base for partners to start the customer journey.
  • Works very closely with APAC CFE Expert, Sales Expert and Presales Manager to lobby HQ support on any special asks, or integration requirements from partners that have positive business impact. Works with partners to build business case justifications and potential revenue upsides to justify the Infobip investment.
  • Be part of Infobip Confluence Community and pick up best practices in partnership enablement, effective solutioning approach, and certain partner problem solving short cuts.
  • Attends quarterly Partner Business Reviews and follow up action items to shorten the Customer Success Journey for partners.
  • Works with Presales Manager on Partner POC priority management.
  • Coordinates New Products and Solutions Updates for Partners with APAC Customer Facing Enablement Expert.
  • Works with Presales Manager and CFE Expert and manages Partner Certification requirements, and schedules towards certification.


  • Bachelor's degree in IT field is required.
  • Past Partnership Alliances Management, Partner Enablement, Marketing, Business Development, and/or Product Management experiences are a plus.
  • 10+ years of experience in Partner Enablement, Partner Programs Execution, Engineering related roles are preferred.
  • Ability to turn technical content into compelling business value propositions for different target audiences would be nice.
  • Solid understanding of how enterprise sales process, sales operations, sales behaviors, sales incentive strategies, and sales compensation models operates is key.
  • Had project management skills and a demonstrated understanding of how to manage the priorities of multiple stakeholders in a complex environment and focus on the delivery of results that achieve business goals.
  • Ability to clearly articulate the business goals of content deliverables.
  • Planning and organization skills (well organized, prioritization and time management skills).
  • Ability to work on complex issues, or a number of issues simultaneously.
  • A flexible, pro-active, positive attitude is a must.

Additional Information

When you become a part of Infobip you can expect:

  • Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!
  • Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve. 
  • Learn as you grow – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.
  • Connect globally – Work with people from all over the world. We put the “global” in globalisation

We do not ask for any fees (refundable or non-refundable) at any stage of the job application and or recruitment process. We, therefore, appeal to job seekers not to respond to any such requests.