To write our success story, it is essential to continue innovating and developing our Sales process, making Salesforce accessible and valuable to all relevant stakeholders. That's why we have a dedicated team of Salesforce Administrators responsible for maintaining, developing, and updating the system.
As a Salesforce Administrator, you will directly impact the improvements on the platform and help Infobip and its clients benefit from the best possible Salesforce setup. Our goal is to make the Sales process as smooth, digitalized, and secure as possible. Less clicks – more success stories 😊
Who will you be working with?
Salesforce team is a part of Data & Analytics vertical, a group of teams connected by their love of tools and data! Here we're always striving to combine data, tools, and business knowledge into actionable that will support Infobip's growth and future success.
Your main end-users will be Customer facing teams (e.g. Sales, Presales) and other internal teams using Salesforce data (Analytics, Finance, Legal). You'll know you're doing a good job when our Sales organization is supported in seamlessly using Salesforce.
What to expect:
More about you:
Why our employees choose us (and stay)?
At Infobip we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 60+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (cPaaS) globally. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Why is this role important at Infobip?
Head of Customer Support is responsible to organize and lead technical support for customer on regional level. Manager is expected to ensure high customer satisfaction and manage regional team resources. Head is expected to scale functional strategy in line with overall Infobip business objectives and work closely with regional leadership of all functions to ensure world-class customer experience.