Inside Sales Representative

  • Infobip
  • Casablanca, Morocco
  • 20/11/2021
Full time


Why is this role important at Infobip?

The Inside Sales Representative (ISR) is an individual contributor role within the regional structure with direct reporting line to the Inside Sales Team Leader, part of the regional Inside Sales Hub. As a full cycle sales role focusing on Infobip’s C segment*, the ISR’s purpose is to sell Infobip solutions to both prospects and existing customers, to close revenue with consistency and predictability.

The ISR plays a vital role in Infobip’s revenue and go to market objectives and is responsible for developing highly qualified sales opportunities, moving them through the sales funnel to close. This position requires identification and qualification of new business opportunities from both a net new logo perspective as well growth of existing clients via upsell and cross-sell opportunities. The ISR will execute their role through calling, email, web, and offline based initiatives, and should fully understand Infobip processes, proposal/quotation production, legal documentation, and MSA/NDA agreements.

The main tasks and responsibilities of this role are:

  • Meet or exceed monthly & quarterly new business and new customer acquisition targets
  • Drive revenue, GP, and market share within a defined territory/region
  • Manage and own individual pipeline of opportunities, closed/won revenue, in line with assigned metrics and targets on D/C level accounts
  • Build & maintain a robust sales pipeline through the execution of Sales Campaigns & plays through lead development, cold calling, and cross sale/upsell techniques
  • Develop opportunities through cold-call prospecting, leads, cross/upselling selling using consultative sales skills
  • Work with partners to extend reach, drive adoption, & displace competitors
  • Prospect and perform lead generation campaigns leveraging marketing and the partner community to drive pipeline and revenue
  • Develop and execute against a comprehensive territory/pipeline plan within an assigned region
  • Develop and maintain close business relationships with key decision makers and influencers within client organizations
  • Own and manage the sales cycle leveraging a value-based, consultative approach
  • Responsible for accurate and timely revenue forecasting and updates
  • Use and maintain the Salesforce data quality. 
  • Understand and execute Enterprise + Volume Velocity Sales process.
  • Properly understand the MSA process, working closely with the legal team to ensure smooth booking of closed won business


More about you:

  • Your communication skills are effective and highly developed, allowing you to approach clients, partners and colleagues alike with ease and achieve your communication goals
  • You are fluent in English
  • You have at least  3 years of experience in B2B Sales Development or Lead Generation roles (Saas, CPaas or Paas highly advantageous)
  • Experience using, tracking and maintaining data in a CRM system
  • You are able to present products and ideas with ease, confidence and persistence.
  • You take a consultative and creative approach to attend to clients’ needs (even if they are sometimes not aware of those needs)
  • You are passionate about engaging in the sales process and negotiations
  • You have strong analytical skills and passion for technology

Additional Information

When you become a part of Infobip you can expect:

  • Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!
  • Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve. 
  • Learn as you grow – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.
  • Connect globally – Work with people from all over the world. We put the “global” in globalisation.
  • Pay & Perks – Competitive salary, a team taking care of all the equipment you need, team building and other organized activities ... Talk about a balanced lifestyle!

We do not ask for any fees (refundable or non-refundable) at any stage of the job application and or recruitment process. We, therefore, appeal to job seekers not to respond to any such requests.