Reporting to the Americas Finance SSC Delivery Manager, you will be responsible for leading our Regional Finance Shared Services team – P2P (Purchase to Pay) to achieve KPIs and to deliver our new finance operating model. We are in the process of developing a new global shared services organization aimed to maximize operational excellence and to establish strong controlling and reporting framework. This is an exciting opportunity to lead a team and drive change initiatives as part of our transformation journey.
Your Main responsibilites will include:
More about you:
Why our employees choose us (and stay)?
At Infobip we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 60+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (cPaaS) globally. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Why is this role important at Infobip?
Head of Customer Support is responsible to organize and lead technical support for customer on regional level. Manager is expected to ensure high customer satisfaction and manage regional team resources. Head is expected to scale functional strategy in line with overall Infobip business objectives and work closely with regional leadership of all functions to ensure world-class customer experience.