Resilience Director

  • Mercy Corps
  • Moroto, Uganda
  • 27/06/2019
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Job Description

Resilience Director

Programming  Moroto, Uganda


About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. 
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions 
into action — helping people triumph over adversity and build stronger communities from within. 
Now, and for the future.


The Resilience Director for Karamoja will provide in-depth technical guidance and mentoring in resilience approaches for key complex, resilience-focused programs in Karamoja Uganda.  S/he will partner closely with lead program managers, technical officers and advisors, and monitoring and evaluation team to ensure resilience-thinking supports design, implementation, monitoring and evaluation processes within and across programs, and supports greater impact. In addition to strengthening technical approaches in resilience, s/he will be responsible for guiding teams and capturing program successes, failures, and lessons-learned, and facilitating adaptive management and reflective processes to ensure learning improves programming. S/he will directly and manage and oversee resilience research and learning program components

Team and partner capacity-building and technical support
  • Work closely with Managers to set team capacity-building priorities to ensure integration of resilience approaches into program design, implementation, monitoring, evaluation and learning.
  • Facilitate processes with team members that allow for integration of resilience approaches to improve sector-based and cross-sectoral programming, and get to impact
  • Adapt and develop context and program-specific guidance, tools and trainings to advance the integration of resilience-thinking and action into program systems, to support results
  • Coordinate and deliver support visits, training workshops and sharing/designing tools and resources that facilitate team capacity-building in resilience
  • Provide technical support and mentoring to program managers and team members in ensuring high-quality, impactful implementation in resilience, documentation of lessons and taking initiatives to scale.
  • Identify capacity-building needs and opportunities in resilience for program partners, to support an integrated resilience approach across programs
  • Provide team members with information, tools and other resources to improve performance and reach objectives.

 Monitoring, measurement and Learning

  • Facilitate the development of a resilience monitoring and learning agenda, tied to program outcomes
  • Mentor program M&E and implementing teams to implement a resilience monitoring system, to track resilient program outcomes and document lessons-learned.
  • Work with program teams to develop and facilitate an adaptive management process, to reflect on resilience monitoring results, take stock of successes and failures, and make program adjustments as necessary
  • Work with teams to set and oversee the delivery of research and learning priorities in resilience, in consultation with donor, including measuring resilience at systems level
  • Identify opportunities for ensuring resilience programs can demonstrate evidence and deliver compelling messages on what works best for resilience,
  • Oversee support systems and structures that actively cultivate learning and exchange on resilience approaches team members and partner agencies; serve as technical lead on resilience across partner agencies
  • Identify opportunities to professionally document and promote best practices and lessons learned that respond to the priority research and thought leadership topics.
  • Coordinate the development of high quality learning products, program briefs and thought pieces articulating and sharing evidence and proxy indicators of success for building resilience

Representation, partnership and outreach

  • Facilitate liaising and maintaining strong relationships with donors and partners, jointly identifying resilience priorities and opportunities for influence and demonstrating impact
  • Represent Mercy Corps Kenya and Uganda in strategic internal and external high-profile resilience events and conferences, including with donors, higher-level government stakeholders and multilateral institutions.
  • Connect our thought leadership and influence agenda to representation and outreach efforts.
  • Identify strategic partners for resilience building in collaboration and facilitate outreach and coordination efforts
  • Promote resilience work within the organization and cultivate participation in communities of practice

 Organisational learning

  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

 Accountability to Beneficiaries

  • Mercy Corps team members are expected to support all efforts toward accountability, specifically 
    to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility: None

 Reports Directly To: Chief of Party, Apolou

Works Directly With: Secondary report to Regional Resilience Director, ESA Hub; Global Resilience team, Country Director, Program and M&E teams, DcoP, Apolou, Apolou Team

Knowledge and Experience

  • MA/S or equivalent experience in agriculture, environmental management, governance or other relevant international development field required.
  • Minimum seven years of experience in program management, design, monitoring and evaluation, with proven ability to coordinate and manage diverse, complex initiatives.
  • Thorough understanding of resilience thinking required, with an understanding of Mercy Corps’ approach to resilience a plus. Strong understanding of food security, youth, urbanization, market systems development, and environmental programs required.
  • Experience in international development and humanitarian assistance in East Africa is strongly preferred.
  • Demonstrated ability to design and facilitate processes to use research and M&E to improve program learning and adaptive management.
  • Strong representation, networking and facilitation skills. Proven ability to synthesize and communicate complex subjects/topics effectively to multi-stakeholder groups.
  • Effective verbal and written communication, multi-tasking, organizational, and prioritization skills.
  • Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring, and other formal and non-formal methods.
  • Ability to work both independently and collaboratively with a diverse, geographically spread team.

 Success Factors

The successful candidate will apply a strong combination of program leadership and relationship-building skills with an outstanding ability to contribute to innovation, influence and impact across a set of complex contexts and multi-sector programs. With a high capacity to deliver results under tight deadlines with multiple priorities, the Resilience Director will have the ability to strategically develop and guide a course of action for Mercy Corps’ complex resilience programs under his/her mandate. Commitment, flexibility and openness to new practices, concepts, ideas and change for continuous improvement will serve the position and team well. Public relations skills are integral success factors in this position.  Excellent negotiation and communication skills will foster the development of donor and partner relationships.

Living Conditions / Environmental Conditions

This position is based in Kampala with 40% travel to domestic sites, primarily Moroto in the Karamoja region, and regionally, primarily to Kenya and Zimbabwe. Travel to other locations for regional representation may be required. When in the field the team member will need to able to work in remote settings and possibly over weekends and/or evening as required by the schedule.

Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment

Reports to

Chief of Party, Apolou