Community Support Intern-EFE Program

  • Sokowatch
  • Kampala, Uganda
  • 25/06/2020
Full time   Communication Jobs in Uganda

Job Description

About Us:

Sokowatch is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small shops to the digital economy, we fix inefficient supply chains and provide services that were previously unavailable. Sokowatch aims to provide everything a retailer needs, no wholesalers or banks necessary.

Thousands of retailers across Kenya, Uganda, Tanzania, and Rwanda use Sokowatch's mobile ordering and delivery platform to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time. We’re looking to grow our team with highly talented and motivated employees who are excited to work in a fast-paced and dynamic startup environment.

Position: Community Support Intern-EFE Program

We are looking for a highly organized individual to ensure the smooth running of the EFE project. The successful candidate will assist with answering the phones, directing beneficiaries to the necessary stores, and hearing queries from both beneficiaries and duka owners.

Responsibilities;

  • Daily calling of EFE beneficiaries and solving setbacks that may arise
  • Stock replenishment for EFE beneficiaries
  • Managing EFE accounts

Requirements

  • Fluent in both English and Luganda
  • Have a good general understanding of locations in Kampala
  • Have good telephone etiquette;
  • Computer literate (as they will be updating excel sheets);
  • Able to remain calm under pressure;
  • Ready to start working immediately
  • Working hours 8-6p.m
  • Outstanding communication and interpersonal skills.

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