The main role of the Enterprise Team Leader is to lead and motivate the sales team according to the defined strategies, and ensure team’s targets are met. Enterprise Team Leader needs to lead, develop and coach a team of employees in customer facing to their optimum performance levels. A key component of this role will be to energize the team to their full potential by providing coaching and regular feedback.
Your main responsabilities will be:
More about you:
When you become a part of Infobip you can expect:
At Infobip we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 60+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (cPaaS) globally. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Why is this role important at Infobip?
Head of Customer Support is responsible to organize and lead technical support for customer on regional level. Manager is expected to ensure high customer satisfaction and manage regional team resources. Head is expected to scale functional strategy in line with overall Infobip business objectives and work closely with regional leadership of all functions to ensure world-class customer experience.