We are looking for a talented and experienced Product Designer to join our Product Design Operations team and begin an exciting and challenging career with Infobip.
Are you a curious human being, always trying to get into users' minds, being aware of your own bias? Do you see patterns emerging from inconspicuous places and often think about scaling and optimising processes?
If so, let's talk.
About the team
Product Design Operations team is dedicated to help set designers for success. It's here to help streamline design, to help align, optimize and distribute information, processes and workflows among teams. It's here to enable designers to focus on delivering best experience for the customers. And to do that - we're putting a lot of emphasis on building a design system that will help scale the design practice and allow everyone to communicate and collaborate better.
What will you do
What about your work?
NOTE: For collaboration purposes, we would prefer you to be located in any country where Infobip currently operates, that is within GMT +/- 3 hours.
Why choose Infobip?
Professional development – Challenging tasks and great career development opportunities. And a dedicated education budget that supports your growth.
Culture - Team spirit, passion, creativity, and persistence are the drivers of our company. Join us in building a collaborative and supporting environment.
Conferences - We like to keep up to date with our industry. Attending conferences gives us time to connect and exchange experiences.
Pay & Perks – Competitive salary, flexible working hours, team buildings and other organized activities, company library, kitchen stocked with the usual suspects... Talk about a balanced lifestyle.
At Infobip we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 60+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (cPaaS) globally. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Why is this role important at Infobip?
Head of Customer Support is responsible to organize and lead technical support for customer on regional level. Manager is expected to ensure high customer satisfaction and manage regional team resources. Head is expected to scale functional strategy in line with overall Infobip business objectives and work closely with regional leadership of all functions to ensure world-class customer experience.